Casino Mate Cookies Policy
This Cookies Policy explains how Casino Mate uses cookies and similar technologies when you visit our website from Australia or elsewhere. It describes what these technologies are, why we use them, and the choices you can make to manage them.
Cookies can help a website function properly, remember your preferences, and improve performance. Some cookies are set by Casino Mate, while others may be set by trusted third parties that provide analytics, security, and advertising-related services.
What Cookies Are
Cookies are small text files placed on your computer, mobile phone, or other device when you visit a website. When you return to the site, or visit another site that recognises the same cookie, the cookie can be read to help the site remember information about your visit.
Cookies may store or reference information such as a unique identifier, device settings, browser preferences, and interaction history. Cookies do not typically identify you by name on their own, but they may be linked to other information (for example, your account details) if you log in or choose to provide personal data.
In addition to cookies, Casino Mate may use similar technologies, such as local storage, pixels, tags, and software development kits (SDKs). For ease of reading, this policy refers to these collectively as “cookies” unless stated otherwise.
Types of Cookies
Cookies can be classified in several ways. Understanding these categories can help you decide which cookies you want to allow.
- First-party cookies: set by Casino Mate and generally used to support site functionality, security, and your preferences.
- Third-party cookies: set by other companies to enable features such as analytics, fraud prevention tools, embedded content, or advertising measurement.
- Session cookies: temporary cookies that are deleted when you close your browser or app session.
- Persistent cookies: remain on your device for a set period or until you delete them, helping the site remember settings and recognise repeat visits.
Cookie categories are often described by their purpose, such as essential, performance, functional, and marketing cookies. The sections below explain how Casino Mate uses each category in practice.
Essential Cookies
Essential cookies are required for the Casino Mate website to operate securely and reliably. Without these cookies, core features may not work as intended, and some services may be unavailable.
Essential cookies typically support functions such as:
- Security measures, including protection against suspicious traffic and attempts to compromise accounts.
- Maintaining session state (for example, keeping you logged in as you navigate between pages).
- Remembering privacy and cookie preference selections where a preference tool is provided.
- Load balancing and basic site stability, helping pages and services perform consistently.
- Fraud detection and integrity checks to help keep gameplay and transactions safe.
Because these cookies are necessary to deliver the service you request (such as accessing your account area), they are generally enabled by default. Blocking them may prevent you from using the website or completing actions such as logging in or making account changes.
Performance Cookies
Performance cookies help Casino Mate understand how visitors use the website so we can improve functionality, navigation, and content. These cookies collect information such as which pages are visited most often, how users move through the site, and whether they encounter errors.
Performance cookies are designed to produce aggregated insights. While they may use identifiers to distinguish visitors, the purpose is to measure and improve site performance rather than to identify you personally.
How performance data may be used
- Identifying slow-loading pages, broken links, or error messages.
- Testing layout changes and understanding whether updates improve usability.
- Measuring general engagement (for example, which features are used most).
- Helping prioritise improvements to games lists, payment pages, and account areas.
Where Casino Mate uses analytics services, those providers may set cookies or use similar technologies to deliver aggregated reporting. You can usually manage this category through your cookie settings and browser controls, as described below.
Functional Cookies
Functional cookies enable enhanced features and personalisation. They help the Casino Mate website remember choices you make, so your experience is more consistent and tailored to your preferences.
Examples of what functional cookies may support include:
- Remembering interface preferences such as language display, region settings, or layout choices where available.
- Keeping track of chosen filters or sorting preferences (for example, game categories) during future visits.
- Supporting live chat or help widgets, so the tool works correctly and can retain conversation context during a session.
- Reducing the need to re-enter certain settings, improving overall convenience.
Functional cookies are not strictly required for the website to operate, but disabling them may reduce the quality of your experience and limit certain convenience features.
Marketing Cookies
Marketing cookies are used to help deliver content and advertisements that may be relevant to your interests. They can also be used to measure the effectiveness of marketing campaigns and to limit how often you see the same advertisement.
These cookies may be set by Casino Mate or by third parties that provide advertising technology and measurement services. Marketing cookies can collect information about your browsing activity over time and across different websites or apps.
How marketing cookies may be used
- Showing Casino Mate promotions that are more likely to match your preferences.
- Measuring whether a marketing campaign led to visits or registrations.
- Controlling frequency so you are less likely to receive repetitive ads.
- Supporting reporting and attribution (for example, understanding which channel led to a site visit).
If you choose to disable marketing cookies, you may still see advertisements, but they may be less relevant. Disabling marketing cookies does not necessarily stop all advertising; it may limit personalisation and measurement.
Managing Cookies
You have control over many cookies through browser settings and, where available, on-site cookie preference tools. Your options may vary depending on your device, browser, and the way the Casino Mate services are accessed.
Using a cookie preference tool
If Casino Mate provides a cookie banner or preference centre, you can use it to accept or reject non-essential cookie categories, and to adjust your choices later. Essential cookies are generally required for core site operation and may remain active regardless of preference selections.
Using your browser settings
Most browsers allow you to manage cookies by deleting existing cookies, blocking new cookies, or receiving alerts before cookies are stored. Note that blocking certain cookies may impact site functionality, including the ability to log in or complete transactions.
- Chrome: Manage cookies and site data
- Safari: Manage cookies in Safari
- Firefox: Clear cookies and site data
- Microsoft Edge: Delete cookies in Microsoft Edge
Managing advertising preferences
Some third-party providers offer tools that help you control targeted advertising, such as opt-out mechanisms for interest-based ads. Availability and effectiveness can vary depending on device and browser configuration. Even if you opt out, you may still receive general (non-personalised) advertising.
Important practical notes
- If you clear cookies, your preferences may be reset and you may need to update your choices again.
- If you use multiple devices or browsers, you may need to set preferences on each one.
- Some settings only apply to cookies, not to other storage technologies that may be used for similar purposes.
Third-Party Cookies
Casino Mate may integrate third-party services to support website performance, security, analytics, payment journeys, customer support tools, and advertising measurement. These third parties may place cookies on your device or use similar technologies in accordance with their own policies.
Third-party cookies may be used for purposes such as:
- Analytics reporting to help us understand site usage and improve features.
- Detecting and preventing fraud, abuse, and security incidents.
- Supporting embedded content or tools that enhance the user experience.
- Advertising delivery, attribution, and campaign measurement where enabled.
Casino Mate aims to work with service providers that apply appropriate safeguards. However, third-party cookies are controlled by the relevant third party, not by Casino Mate. Your ability to restrict third-party cookies depends on your browser settings and any preference tools available on the website.
Policy Updates
Casino Mate may update this Cookies Policy from time to time to reflect changes to our website, technologies, or operational practices. Any updates will be published on this page with revised wording as appropriate. If changes are significant, we may provide additional notice through the website.
We encourage you to review this policy periodically so you understand how cookies are used and what choices are available to you when using Casino Mate.
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